Important Notification (Please READ our full policy CAREFULLY before placing an order, specially COD/Non-Returnable products. While we strive to provide the best service, certain factors—such as specific toy types or delivery areas—may be beyond our control. By proceeding with your purchase, you acknowledge and accept these conditions.

1) If you do not receive your order within 7 days of placing it, please WhatsApp us immediately at 8595308088. Delays in reaching out may make it difficult for us to track, replace, or refund your order.

2) Save our WhatsApp number 8595308088 for quick support — we’re just a whatsapp message away!

Note: Please do not cancel your order at the request of the delivery person unless you genuinely wish to do so.

Note: Please ensure you provide a valid WhatsApp number when placing your order. Our GyftZee team and courier partners communicate order updates and confirmations via WhatsApp chat or call.

3) For Cash on Delivery (COD) orders, we will first confirm your order through WhatsApp using our number: 8595308088. Only after receiving your confirmation on WhatsApp chat will we proceed with processing the order. If no confirmation is received in 48 hrs, we will cancel the order.

If we do not receive your acknowledgment on WhatsApp, the order will not be dispatched. This measure helps ensure that the package reaches the correct address and prevents potential losses due to delivery charges on unconfirmed orders.

4) To ensure smooth delivery:

• Answer calls/whatsapp from the delivery agent. Missed calls may lead to a return.

• Our professional courier partners usually attempt delivery 2-3 times.

Thank you for your cooperation in helping us serve you better.

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At GyftZee, we ensure 99% accuracy in delivering quality products. Every item is thoroughly tested for orders both online and in our retail store before being handed over to customers and even before it is placed in our storage because we understand the value of both money and time. This commitment has earned us the trust of many who love shopping online at gyftzee.com.

While GyftZee is fully eligible to list products on popular marketplaces within India and a quicker 10 mins e-commerce platforms, we choose to operate independently more to maintain our strict quality control standards. The fulfillment models of such platforms often limit our ability to conduct thorough quality checks before delivery, which can lead to higher return rates and compromised customer experience. Additionally, high commission fees would require us to increase product prices to maintain the same quality — something we aim to avoid.

By managing our own operations, we ensure better value, consistent quality, and a more personalized service for our customers.

That’s why we prefer and encourage you to shop directly at GyftZee.com, where we can guarantee the best quality at the best price. Happy shopping!

GyftZee Refund and Return Policy

At GyftZee, we are committed to ensuring your satisfaction with every purchase. However, we understand that sometimes issues may arise. Please review our refund and return policy very carefully:

NOTE 

COD orders - Cash on Delivery (COD) is available for just ₹89. Please note that while COD orders follow our standard return policies, the ₹89 COD fee is non-refundable.

If the product you ordered is unavailable for any reason, we will either process a refund or offer a replacement. We will confirm your preference with you via WhatsApp before proceeding.

If any order has a shortage or mistake, we will refund the specific item or adjust it in your next order. However, the entire package may not be eligible for return due to a single item issue. Please double-check before placing multiple product purchases in a single order.